Privacy Policy

The data collection on masterisehomes.com includes but is not limited to your full name, gender, date of birth, email, address, phone number, company name, business code, office address, manager information, etc.

We collect your data when you voluntarily provide it to us or on our request when using interactive tools and features available on our website, which helps us understand your requirements to provide the best services, respond to inquiries, update sales programs and contact customers for confirmation and reply.

Customers are responsible for the security and storage of all services under their registered name, and their email box. In addition, Customers are required to notify us via the website masterisehomes.com about unauthorized use, abuse, breach of security, retention of registered names of third parties, for us to take appropriate action.

Engage you to provide information to continuously support you throughout the processes such as consultancy, transaction.

Provide you with information and services including: project information, products, construction progress, newsletters, events and new activities.

Fulfil other utilities and consulting services to support customers.

Contact and discuss with customers in special cases.

Masterisehomes.com is using Customers’ Data with the objective to replying all Customers requirements. We would like to seek your support to provide us your accurate and complete information and notify us upon changing your personal information for archival purposes.

Your personal data will be retained until a cancellation is requested. Remaining in all cases, your personal information will be kept confidential on server at masterisehomes.com.

We may share your data with various parties for the purposes below:

• request third parties for data analysis, marketing and customer support;
• communicate with third parties for anti-fraud purposes;
• only disclose account information and other personal information to protect the interests of customers and in accordance with the provisions of law;

in accordance with legal requirements from the authority.

Address of the company that collects, manages information and supports Customers

MASTERISE HOMES REAL ESTATE DEVELOPMENT CO., LTD

Head office: 19, Masteri An Phu Building, 179 Hanoi Highway, Thao Dien Ward, District 2, HCMC.

Phone: (028) 39 159 159

By logging into your account on the website, you can access and update your personal information. You can send a request to delete personal information directly from the management page, or you can contact us by email or by post to the address published on our website.

Customers' invoices, digitized accounting documents,... on masterisehomes.com are kept confidential, in line with our current management capabilities and technology levels.

We do not use, transfer, provide or disclose to any third party the Customer's personal information without permission or agreement, unless requested by law.

In the event of cyberattacks that may lead to data breach, Masterise Homes will be responsible for notifying the incident to the investigating authorities and for informing immediately to our Customers.

If you have any questions about our Privacy Policy or would like to submit a complaint, you can us via email: sales@masterisehomes.com or phone: (028) 39 159 159. We will review your inquiry to determine how best to respond to your question or concern.