Overview

Masterise Property Management has now been launched to provide superior property management service for owners, residents and communities within Masterise Residential and Commercial developments.

Attentive to your priorities, we develop tailored solutions that far surpass simple property upkeep. In everything we do, professionalism and absolute transparency are paramount.

Adopting global best practices and cutting edge technology to deliver unrivalled quality to both investors and end-users, we combine this with our customer centric service culture to create the best lifestyle for customers. The complete menu of services, and the impeccable quality of such, is unrivalled in the Vietnamese market.

SERVICES

Our goal is to deliver international standard service while protecting and enhancing the long term value of your asset. Backed by Masterise Group, we are uniquely positioned to leverage our relationship to deliver best-in-class services and expertise.

We will take care of the customer along the entire journey from handover, to moving in, to enjoyment of the property and managing the asset.

Property Management
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Full service delivery to international standards – including adherence to standard operating procedures that drive operational efficiency and a commitment to minimizing environmental impact through continuously improving our energy performance and sustainable operating practices.

RESIDENTIAL AND COMMERCIAL MANAGEMENT
  • » Hotel Style Concierge Service
  • » Customer Service
  • » Risk Management
  • » Financial Service
  • » Technical Service
  • » Property Management Consultancy and Supervisor
  • » Pre-opening Consultancy
Asset Management
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No matter if your Vietnam property is a holiday home for you or an investment, rest assured that it is in good hands under our watch. Our responsibility is to make sure it is move-in ready for your next visit or your next tenant.

We walk you through the entire process and our services include:
  • » Taking over unit from the Developer
  • » Providing interior furnishing solutions
  • » Coordinating leasing service
  • » Tenancy agreement preparation
  • » Issuing rental invoices
  • » Apartment repair and maintenance service
  • » Tenancy renewal service

VISION & MISSION

To become the privilege lifestyle management company offering exceptional service and value to meet customer needs whilst developing communities that residents will be proud to call their home.

Masterise Property Management adopts global best practice and cutting-edge technology to deliver unrivalled quality to the investor and end user, combining with our customer centric service culture to create the best lifestyle for all clients.

CORE VALUES

The Masterise difference is that we offer a truly ‘all in one’ management service encompassing both Property Management and Asset Management for the customers.
Understanding customer needs and wants
Attentive to lifestyle and to professional processes
Proactivity with the customers goals as priority
Providing Solutions that go beyond property up-keeping
Bringing Accountability and Transparency to the process

MANAGEMENT TEAM


Mr. Julian Wyatt

CEO


A Chartered Surveyor with 33 years’ property management experience in Europe and Asia. Mr. Wyatt has a distinguished track record of delivering property and asset management services across all asset classes. Mr. Wyatt champions international best practices and quality management standards, identifying and minimizing operational risks and delivering customer satisfaction.


Ms. Vu Thi Nhu Xuan

Deputy CEO


Ms. Xuan joined Masterise in 2022 as Deputy CEO of Masterise Property Management, in charge of the operations of commercial and residential properties under Masterise Homes®. Prior to taking this role, Xuan worked for various local and international firms, leading the property/asset management division for almost 20 years. Understanding the property management practice and the demands of the residents is her biggest advantage.


Mr. Dax Philip

Deputy CEO


Mr. Dax joined Masterise in 2021 as Deputy CEO of Masterise Property Management, bringing 18-years of diversified experience in property handover and management, quality assurance, customer service and administration to the Company. Dax has held several senior positions with Damac Properties, a leading private Developer based in Dubai, UAE.

CONTACT US

HO CHI MINH CITY OFFICE: Shophouse no.19-23, Masteri An Phu Residence Complex, 179 Hanoi Highway, Thao Dien Ward, District 2, HCMC
HANOI OFFICE: Floor 1, T26 Building, Times City, 458 Minh Khai, Hai Ba Trung District, Hanoi
Hotline: (028) 39 159 159